This online support area is an index
of resources and tips first presented in the Mac ER newsletter for clients
of Mark Gilmore & DesignAnalytics Consulting.
How to find what you need
The above gray navigation bar contains
shortcuts to all of the major areas in this site. Below you can read
brief descriptions of what can be found in each area.
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Tip Sheets
Find tips and tricks that are in more detail than the newsletter
and that are for the more advanced power user, or those who
want to learn how to be one
Resources
Links to sites on the web that can help you figure out what's
up with your misbehaving computer. There are also some nice
links to Mac news and rumor sites.
Tools
Find what you need to fix it yourself. Before you call
me, check out some the helpful software linked here.
House Calls
This area can solve some common problems
with your Mac, and provide guidance so that you can be ready
when you must call in professional help.
Past Issues
Basic computer skills are not inherited at birth, no matter
what your kids tell you. This is an index of past Mac ER Newsletters
where we concentrate on basic Mac skills & the underlying
reasons for it all.
Service Plans
Want to pay by the hour, the day or the month? This page has
the information you need to decide what is the best value
for you.
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On your right...
A standard feature is the column of links on the right. These are
shorcuts to usefull items & external news stories that are talked
about here below the main tip.
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Use The Web
Tell us your best Macintosh tip or trick and we'll
put the best on the web site and in this newsletter.
Email a friend about the Dr, Mac newsletter and help
them get the most out of their computers.
Find what you need to fix it yourself. Before you
call me, check some the helpful resources linked here.
Read about what items to have ready before you call
me, and what to have ready when I make a house call.
In the Spotlight
I link to interesting and useful tools that can help you maintain
the health and stability of your computer.
Mac 101
Basic computer skills are not inherited at birth, no matter
what your kids tell you. No problem is too simple & the
only bad question is the one you don't ask.
Totaly Geek
Are you ready for true Nerd Knowlege? Curious about the latest
obscure Apple rumors? Information for the power user that
covers the big picture.
Advisories
Is a live feed of current security advisories from Symantec.
These usually only affect Mac users in a periphrial way when
their Windows using friends get knocked down, and we don't
want to inadvertantly pass on a problem to them.
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Use
the Web |
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Tell
us your best tip or trick. Go on, show off a little bit.
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Email
a friend about the Mac ER newsletter.
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| Find
Macintosh help on the web. |
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| Read
this page to be ready for a house call. |
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Mac
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| Dude
where's my file? Finding lost files on your Mac. |
| R/com
MediaSchool Using Apple's QuickTime to create movies. |
| ResExcellence
This site contains a huge amount of tricks that will keep you
busy for months. Have fun, but don't forget to backup first! |
| Learn
AppleScript learn the basics of AppleScript in a slow-paced
way. Read a short description, and download the free booklet
in PDF format. |
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